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2008/6/5

My Statistics Page

I am obsessed with "My Statistics Page" and this from the Windows Live Space help page:

"See how many people are reading your blog

Your Statistics page shows how many hits (A visit to your space. You can see the number of hits your space has received on the Statistics page.) your blog (Short for weblog. The act of writing an online journal. Each entry typically contains personal thoughts and web links, with the newest entries listed first.) has received.

  1. Make sure that you've signed in (To sign in with your Windows Live ID, click Sign in in the upper-right corner.) to Windows Live Spaces.
  2. Click the Options menu, and then click Statistics.
Notes
  • The Statistics page contains the following information:
    • Total page views: Page hits since you created your space.
    • Page views this week: Page hits during the current calendar week, which starts on Sunday.
    • Page views today: Page hits since midnight of the current day.
    • Page views within the last hour: Page hits within the last 60 minutes.
    • Referring address: The web addresses from which others have visited your space within the last 24 hours.
  • It can take up to 10 minutes for updated information about your space to appear on the Statistics page.
  • Each visit you make to your own space is counted as part of the total page views.

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I think that there is something wrong with my statistics page so I am going to request assistance and click on the Get more help at the lower right hand corner of the help page and then click on Get support. I am going to fill out the Email Support information and I described the problem I am having like this:

My statistics page is not working: I have clicked on a RSS feed for my Windows Live Space site and when I do that the hits or RSS feeds always show up on my statistics page. But there is something wrong and the information is not showing up on my statistics page. Your help in this matter would be greatly appreciated.

These are some of my other entries about my statistics page: My Statistics Page; Trouble with Statistics; Watching My Statistics and you can see them all by clicking this Blog Search Here. I feel funny about asking for Email Support for my Windows Live Spaces site because it doesn't cost anything, but how are they to know something is wrong if I don't tell them about a problem I am having?

Thanks for Listening,

       Jeff

My Unique Life in Windows Live Space

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I received this Email today from Dana at Technical Support and I wanted to post it in my comments. The problem I was having with my statistics has been resolved as of last night and my page is working fine today. Chasing Gremlins in a server doesn't sound like much fun.

I Wish them Good Luck and Thank you!   

Hello Jeff,

Thank you for writing to Windows Live Spaces Technical Support. My name is Dana and based on your e-mail, your Statistics is not functioning properly. I apologize for the inconvenience this issue may have caused you.

If your Statistics counter is not updating, please note that we have received feedback from several customers who have also experienced similar issue. This has been identified by the product team as high-priority and we want to assure you that we are working seriously to have this feature back as soon as possible. Due to the complexity of this issue, we currently project weeks of testing for our engineers to narrow down the exact server and resolve the issue. Thank you for your patience in the matter.

We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Spaces.

Sincerely,

Dana

Windows Live Spaces Technical Support

6 月 6 日

引用通告

此日志的引用通告 URL 是:
http://myuniquelifespace.spaces.live.com/blog/cns!3D28BACBD4BDF253!2568.trak
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